Gaming is for fun, not stress. xbajei supports responsible play with your mental and financial well-being in mind.
You can set your own daily, weekly, or monthly deposit limits. Limit reductions take effect immediately.
Track your playing time and receive reminders after a set period so you can take a break.
Voluntarily suspend your account for a set period — from 1 week to permanently.
View and review all your deposits, withdrawals, and gaming activity at any time.
Our customer support team is available at all times to help with any issue or concern, including advice on problem gambling.
Xbajei uses robust age verification and parental control measures to prevent minors from accessing the platform.
Xbajei is more than a gaming platform — it's a responsible community. We see gaming as a form of entertainment, but when it starts to negatively affect your life, we have an ethical responsibility to step in and help.
Our responsible gaming policy is built on guidelines from international gaming organizations. xbajei sees every player as an individual, not just a user.
Responsible gaming means playing within your budget, keeping up with your responsibilities to family and work, and treating gaming purely as entertainment. xbajei is fully committed to supporting you in doing that.
Xbajei believes every player has the right to know their limits and stay in control. We respect that right and provide the tools to support it.
Problem gambling can develop gradually and often goes unnoticed. Watch out for the following signs.
If you recognize one or more of the following signs in yourself, start using responsible gaming tools or seek support.
Ask yourself the following questions. If you answer "Yes" to three or more, consider reaching out for help.
These questions are not a substitute for professional diagnosis. If you have concerns, please speak with our support team.
Xbajei offers a range of powerful tools on the platform that you can manage directly from your account.
| Tools | Description | Time to Take Effect |
|---|---|---|
| Deposit Limit | Set daily, weekly, or monthly maximum deposit limits | Immediate |
| Loss Limit | Automatically stop play when losses reach a set amount | Immediate |
| Time Limit | Set a daily limit on how long you can play | Immediate |
| Cooling-Off Period | Gaming break from 1 day to 6 weeks | Immediate |
| Self-Exclusion | Account suspension from 6 months to permanently | Within 24 hours |
| Reality Check | Periodic pop-up reminders at set intervals | Immediate |
Setting limits on your account is simple. Just follow the steps below.
Log in to your xbajei account and go to the profile menu.
Look for the "Responsible Gaming" option in your account settings.
Choose the limit that works for you — deposit limits, time limits, or a cooling-off period.
Specify the limit amount and how long it should apply.
Save or confirm your changes. Decreasing a limit takes effect immediately; increasing one may take 24–48 hours to apply.
Decreasing a limit takes effect immediately. However, increasing a limit beyond your current one requires a cooling-off period, giving you time to reconsider your decision.
Self-exclusion is a powerful tool that lets you take a break from the xbajei platform for a fixed or indefinite period. It protects you during moments when willpower alone may not be enough.
You will not be able to open a new account during a self-exclusion period. xbajei will automatically detect your name and details to block any new registration attempts.
To activate self-exclusion, contact our customer support team or apply directly through your account settings.
Xbajei does not allow anyone under the age of 18 to access the platform. Age verification is mandatory at registration, and identity documents may be required in cases of doubt.
If you suspect a minor is using your account or has access to any other account on our platform, please notify us immediately.
Problem gambling is a real issue, and seeking help is not a sign of weakness — it takes courage. xbajei is always ready to point you toward the right support.
Our trained customer support team is available 24 hours a day, 7 days a week. Contact us directly for any gaming-related concerns, help setting limits, or to apply for self-exclusion.
Email: [email protected]
Our team is available to assist in Bengali.
Remember — seeking help means you are thinking about your future and the future of your family. xbajei commends you for taking this step.
Join xbajei and use our responsible gaming tools for a safe and enjoyable experience. Your protection is our priority.